To reduce costs in workers’ compensation used to be tricky. Not only because it must obey the law of each state (leading to cost variation), but because it can get really expensive if not carefully planned. So, we’re going to try to share a couple of important points to keep in mind. These will helpRead more
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Claim your time back! A shorter Claim Lifecycle is one of the most important strategies to optimize your performance. When it comes to insurance, consumers have had enough. They’re no longer satisfied with long and complex resolutions. Now, we need to deliver a committed service based on speed, security and efficiency. Technology allows us toRead more
Strategic benchmarking, the method used to analyze how other companies are performing in terms of management capabilities, initiative’s for competitive development, and long-term processes that have been proven successful. A benchmark is a point of reference by which something can be measured. By definition, “benchmark” is a permanent mark established at a known elevation. AndRead more
When someone mentions the claims management processes, what comes to mind? Do you think of an abundance of claims data piling up and feel the desperate need for a streamlined claims-related solution? Solve this problem by using the correct claims management and benchmarking system is the common solution that often brings more questions than answers.Read more
Improve claims processing experience can make or break a customer’s retain. Here you have 10 ways to improve satisfaction while bringing new customers in! The cost of gaining a new customer is six to seven times higher than keeping an existing one. Why does the claims experience matter so much? In the insurance world, theRead more
